About the Quitline Programs

Most people know quitting tobacco is an important step in protecting their health and the health of their loved ones. But fewer than 1 in 10 people are able to quit for good without the help of coaching or nicotine quit medications.

The Quitline is here to help you be successful in your quit journey! Our free tobacco cessation program is based on proven strategies that have helped more than 1.5 million people quit tobacco. Our professional quit coaches and online community provide the support you need. Plus, we connect you to resources like nicotine quit medications.

Whether you’re ready to quit today, are just curious about quitting, or you’re supporting a loved one who uses tobacco, the Quitline can help.

Choose the Quitline Program that Works for you

The Quitline offers 3 programs. Choose the best program for you based on your style of communication and the level of support you’re seeking.

Phone + Online
Research shows people who use Quitline phone coaching services are more likely to quit than people who choose online-only options or try to quit on their own. Our Phone + Online program provides the most support:

• Coaching over the phone
• Technology-based coaching support including email, text, and chat
• Educational materials (by email or mail)
• Quit planning materials (by email or mail)
• Quit progress tracking
• Access to an online community through our website

Phone Only
Our Phone Only program includes:

• Coaching over the phone
• Technology-based coaching support including email, text, and chat
• Educational materials (by email or mail)
• Quit planning materials (by email or mail)
• Quit progress tracking

Online Only
In our Online Only program, you receive access to self-help tools and resources through our website:

• Educational materials
• Quit planning materials
• Quit progress tracking
• Access to an online community
• Online chat with our coaches

What Do I Have to Do?

We keep enrollment simple, so you can focus your energy on quitting tobacco. There are only a few steps you need to take, and we’ll support you along the way.

1. Select the Quitline program that works best for you. Choose between Phone + Online, Phone Only, or Online Only.
2. Develop a quit plan. We will help you develop an individual quit plan that is right for you. Your quit plan will include details such as the date you commit to quit, who you’ll tell, and a list of tobacco triggers and how you will overcome them.
3. If you decide to use quit medications, we’ll help you select and order them. A quit medication can double or triple your chances of quitting for good. We offer nicotine patches, gums, and lozenges, among other options.
4. Follow your quit plan. As you do this, we’ll give you guidance and support for overcoming challenges, managing stress, handling slips, and rewarding yourself as you hit milestones.
5. If you select a plan that includes coaching, be sure to respond to your quit coach when they check in—and reach out to your coach whenever you need extra support. Coaches are available 7 days per week 24 hours, 7 days a week.